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Understanding Your Bill

 

Current Rates:
Garbage

Monthly Charge:

$12.98

Water
Minimum Charge: $7.00
Rate per Thousand Gallons: $4.22

Sewer

Service Charge: $2.00
Rate per Thousand Gallons (based on water usage): $5.76
Note: There is no sewer charge for water that goes through a  separate lawn meter.  The water rate on a lawn meter is the same as the house water rate.

Electric (Residential)

Service Charge: $8.00
First 400 kilowatt hours: .0824 per kilowatt hour
Next 400 kilowatt hours: .0550 per kilowatt hour
Excess: .0490 per kilowatt hour
1 - The 'From and To' dates show the period that is reflected on the bill.  The 'Billing Date' and 'Due Date' are listed.  Bills always come out the first of the month and are due the 20th.
2 - The readings are actual meter readings unless there is an asterisk "*" in the EST (estimated) column.  The number listed under 'Used' is the usage that the bill is based upon.  The 'Cost Adjustment' is the savings that the City receives from the supplier.  Our savings are passed on to you.  The 'Code' indicates what the charge is for.  See below for a list of Codes.  Sales tax is charged on Electric and Water.  The tax rate for Electric is currently 6%.  The tax rate on water is 7%.  If you are on the Budget Billing (also known as the Level Payment Agreement), your 'Budgeted Balance' will reflect the balance on your account.  If there is a minus sign in front of the amount, then your balance is a credit balance (you have overpaid).  If there is no minus sign, you have underpaid.  See below for more information on Budget Billing.  If you have a balance leftover from the previous month, it will be listed under 'Previous Balance'.  
4 - The 'Total Due Now' is the amount you must pay if you pay before the 21st of the month.  If you pay on the 21st or anytime thereafter, you must pay the amount listed under 'Total Due After Due Date'.   
5 - The 'Location' is the service address.  Your account number follows.  If you have an after-hours emergency involving your utilities, the number to call is 203-0206.
6 - The right hand side of the bill is the portion that you are requested to submit with your payment because of the bar code.  It lists your account number, amount due and your mailing address.  
Billing Codes:
RE Residential Electric
DE Demand Electric
CE Commercial Electric
CA Power Cost Adjustment
WA Water
LM Lawn Meter
SW Sewer
GB Garbage
GG Second Garbage Can
LF Landfill Charge (Charged to all customers, regardless of whether or not they have garbage pick-up service.
TX Tax
SS Stormwater Utility
HH Household Hazardous Waste (once a year charge)
SL Security Light
Budget Billing Plan (Also known as Level Payment Agreement)
If you would like your bill to be the same amount every month, you can do this by signing up for the Level Payment/Budget Billing plan.  The monthly amount is figured by using the estimated average charges.  These figures are re-evaluated every March.  Any overpayment or underpayment is figured into the new amount.  The City does not issue checks for overpayments.  It is recommended that you wait until you have had 12 consecutive billings before signing up for this plan, so that the figures are based on your actual usage, and not the usage of the previous occupant.  If you are moving into a brand new house, with no history, you may not sign up for the plan until there is significant history for us to base your payment on.  You may go off the budget billing at any time, however you must then wait one year before signing back up.  Your budget balance will be indicated on your bill each month.  If, at any time, you have questions about the plan, your balance, or how your bill is figured, please call City Hall and we will be happy to go through it with you.      

 

 

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Webmaster: Paula Moriarty - paula@cityofsergeantbluff.com